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If you have a question about ours programs, contact your local Kidney Health Australia Branch Office or use our freecall 1800 454 363

We proudly present an outline of our services and programs which is just some of the important work we do within our kidney community.

Our Mission, Vision & Values
To promote good kidney health through education, advocacy, research and support, to save and improve the lives of Australians affected by kidney disease. Our work in our kidney community helps people living with kidney disease, their carers and family members, kidney donors and recipients, through the provision of information, essential skills, education and support during each phase of the health and wellness pathway.


We can help you become an 'expert patient'
By putting the pieces together many patients become 'experts' as they learn a set of life skills to cope with and manage their chronic conditions. As a discerning patient you can learn the elements of how to locate and refer to only high quality evidence-based education. Our sites should be a first reference of course, as we do the work for you. Increasing evidence shows that with proper support, people with a chronic condition can take the lead in managing their condition which improves their health, quality of life, and reduces incapacity.

Patient Education Resources
Fact sheets, publications and videos relating to a wide variety of topics such as living with kidney failure, kidney cancer, holidaying on dialysis and patient experiences, are available to give precise and up to date information. We also provide translated resources, as well as resources tailored specifically for Aboriginal and Torres Strait Islander communities.

Phone Information Service

We provide a free phone support service Australia wide
for people living with and/or affected by kidney and urinary disease

Email kidney health queries to our KHIS Manager at khis@kidney.org.au
The National Relay Service - relayservice.com.au - assists callers with hearing problems to connect with our KHIS line

The service offers information, support, referral and advice to both patients and their families and health professionals, and callers are directed to the most appropriate service to meet their needs.

Calls are answered by a trained receptionist (you first listen to an important heath disclaimer as part of the process to register a call). Simple details of your query are sent to a Health Service Manager. If our Health Manager is unable to reach the caller, a maximum of 3 calls over a 48 hour period, will be made to respond to your request.

Important to note this service does not provide specific medical advice. Should the caller require further information or education you are advised to consult your doctor or a health professional.

Connecting Online
Kidney Health Australia has a number of online communities where Australian affected by kidney and urinary related disease can engage with each other, exchange knowledge and share experiences.

We recommend you read our page Using the Web, as it explains simply how you can locate reliable evidence based health education resources. Our websites enhance information presented onsite by linking to relevant external groups - via Recommended Weblinks - which is a list of reviewed sites and links to information which compliments kidney health education resources which we produce.

Website Authorship kidney.org.au  *  homedialysis.org.au  *  kidneycancer.org.au

Our Kidney Health Australia - Website Advisory and Editorial team
Each of our sites provides reliable, up to date, evidence based health education resources to support and educate members of our Australian kidney community. Our sites rank highly against both Australian and global kidney communities. For more details about our kidney health education resources and authorship refer to Legal & Copyright>
Use our Resource Order Form to order our Kidney Health Resources


Peer Support Service
Kidney Health Australia has a number of peer support programs for people living with or affected by kidney disease, kidney and urinary disease:
  • Kidney Club allows patients, carers and family members to share knowledge and experiences, get up to date information and attend regular social meetings.
  • Our Kidney Kids Programs aim to develop peer support networks amongst our younger kidney community as well as provide respite for parents. These include ouR Kidney Kids Camp as well as our day activities program, Kidney Kids Capers.
  • The Generation K program aims to provide a bridge between Kidney Kids and adult programs through transitional clinics and day activities, as well as leadership and life skill retreatS.

TelEConnect is a national peer support service connecting consumers and carers with our trained Peer Support Volunteers that have similar experiences living with, or caring, for someone affected by kidney disease.

Connecting Online
Kidney Health Australia has a number of online communities where Australians affected by kidney and urinary related disease can engage with each other, exchange knowledge and share experiences.

Kidney Clubs and Support Groups

Many groups are listed on our Kidney Club page. Find out more about local Kidney Clubs, or to register a Support Group not listed - simply contact Matty Hempstalk - our Kidney Club Co-ordinator: 0404 177 748.

Kidney Health Education Forums - For kidney patients, carers and health professionals
Education to provide support to people living with kidney disease, kidney donors and recipients, their carers and family. Some are specifically for health professionals. Others organised collaboratively with local organisations making it easier for patients to attend and enable a wider range of topics.  

Holiday Support
Kidney Health Australia has a number of holiday support services for people living with or affected by kidney and urinary disease.

  • The Big Red Kidney Bus is a partnership between Kidney Health Australia, Monash Health and the Victoria Bus Industry. The Bus provides people living with end stage kidney disease the opportunity to arrange a holiday in a location where they can still receive their life saving dialysis treatment. More here>
  • The Dialysis Unit Guide is a national listing of Australian dialysis units.

Kidney Transplant Housing
Kidney Health Australia provides assistance with transplant housing for regional patients in some states.

Dialysis Support Service
The Dialysis Support Service provides support and companionship to people undergoing haemodialysis treatment in renal units throughout Australia by trained Kidney Care Volunteers. These volunteers are recruited, trained, supported and managed by Kidney Health Australia. The volunteers are not required to have experience with kidney disease, however, they are sensitive and supportive to the needs of these people. Contact our Health Service Manager in your state for more information.


Since our start in 1968, it is estimated Kidney Health Australia has awarded over $30 million to Australian kidney researchers. The allocation of available research funds has been by competitive application by investigators in the field of their interest for scholarships and grants, and some special project funding including for the ANZDATA Registry. More here>


Kidney Health Australia is also the peak voice for those living with or caring for those, with kidney disease, as well as those who work in the health and medical sectors. We are a representative organisation, with consumer committees and representatives in each State and Territory, who advise Kidney Health Australia on issues in their jurisdictions. The Chairs of each committee form Kidney Health Australia's National Consumer Council, constituting a national voice on kidney concerns.

Through our strong relationship with medical staff, and membership of a number of advisory committees, and develop detailed policy responses to advocate on their behalf. Topics on which we lead advocacy can vary from clinical issues, federal and state health funding, patient transport, home dialysis assistance, carer support services, Indigenous health, increased research and organ donation.

Through continued advocacy to all levels of government, politicians and policy makers we work to ensure that consideration within the chronic disease, health prevention and promotion, medical research, organ donation and related policy agendas. This is further strengthened through our alliances with the other disease space, and supported through detailed policy submissions, public hearings and budget submissions. Finally we work with those in the media to shine a spotlight of the issues facing those living with kidney disease, and the changes that need to be made to save and improve lives.

Updated 21 October 2014

Health Programs
Kidney Health Australia Services and ProgramsOverview of our Health and Medical Programs
  The material contained on this site does not constitute medical advice. It is intended for information purposes only. Published by Kidney Health Australia. Privacy Policy. For information about website content please contact the National Communications Manager.

© 2008 Kidney Health Australia

Last updated: Oct 2014.